Guest journey from Marriott to Sonder
Role: Product Design Lead
Contribution highlight: Leadership and design strategy
Launch Date: September 2024 – Present
Sonder announced a 20-year partnership with Marriott Bonvoy, and I led this project in collaboration with Marriott's digital team. Together, we integrated the Sonder booking experience into the Marriott ecosystem, ensuring a seamless journey for Marriott guests. This included enabling guests to complete Sonder's unique verification process, allowing them to go directly to their room on the day of arrival.
Any questions?
Say hello at liqing.chen0909@gmail.com
For more information, here's my resume